FAQs

Frequently Asked Questions

 

Q:
How long does it take to open a Live Account?
A:
Approval time depends on how quickly the required documents are submitted. If all required documentation is submitted along with your application, then your account could be approved in one business day or less.
 
Q:
Does Tallinex offer a bonus scheme?
A:
Yes - all clients are automatically eligible for our 100% withdrawable deposit bonus. Each deposit of new funds is recorded in our Back-Office and can be earned back as cash after trading sufficient volume. The volume requirement is currently 0.50 lots per Dollar/Euro and there is no time limit for qualifying. Account withdrawals (up to the full account balance) are permitted without affecting qualification progress - to resume bonus qualification, simply deposit additional funds and begin trading again. Full details are available on our Terms of Use page.
 
Q:
Does Tallinex accept US and/or British Columbia residents?
A:
Tallinex does not currently offer services to residents of the US or British Columbia.
 
Q:
What is the minimum trade size at Tallinex?
A:
The smallest trade size is 0.01 lots for ECN-MICRO accounts and 0.10 lots for ECN-PRO accounts.
 
Q:
Is Tallinex regulated?
A:
The Financial Services Authority (FSA) in St Vincent and the Grenadines is responsible for ensuring that Tallinex complies with its obligations under the IBC Act. The FSA enforces strict business practices equal to or exceeding requirements of financial services regulators in other countries.
 
Q:
How are client funds segregated?
A:
Tallinex keeps un-margined client funds separated from company funds in segregated, "off-balance-sheet" accounts at a large, conservative European bank. Tallinex is unable to use client funds for company expenses.
 
Q:
What is the maximum available leverage?
A:
Currently, 1:1000 is the limit for ECN-MICRO accounts and 1:500 for ECN-PRO accounts.
 
Q:
Does Tallinex have any restrictions regarding EAs?
A:
Tallinex has no strategy-related restrictions regarding trading systems or EAs. Please note, however, that poorly coded EAs which result in transaction flooding of the trading servers will be blocked to prevent disruption of service.
 
Q:
Can clients have Joint / Multi-party Accounts?
A:
Yes. Simply complete the online application in all names and provide the required documents for all parties.
 
Q:
How good are Tallinex spreads?
A:
The best way to assess Tallinex spreads is to register for a Demo Account and try them - demo accounts use exactly the same price feeds and exactly the same spreads as Tallinex live accounts. The average EURUSD spread is just 0.5 pips (varying nominally between 0.0 and 1.0, depending on time of day and market conditions)
 
Q:
Which time zone is used by Tallinex servers?
A:
GMT/UCT +0
 
Q:
Which deposit methods does Tallinex support?
A:
Currently, wire transfer, credit / debit cards, Skrill, Neteller and Trustly are supported.
 
Q:
Can I transfer money from my friend's bank account (or other 3rd-party account)?
A:
Sorry, but no. Tallinex can only accept money transfers from Tallinex trading account holders, and only between accounts held in the same name.
 
Q:
Can I transfer money between my own Tallinex trading accounts? - if so, is there any cost?
A:
You can transfer funds between your own ECN-MICRO and ECN-PRO accounts at any time - there are no costs involved to do this. Transfers involving PRO-MANAGED accounts are also possible, but certain temporary restrictions may apply.
 
Q:
Can I have more than one trading account? - if so, will I need to complete the online application each time?
A:
You can have any number of additional accounts without needing to submit another application. Simply submit a general request via your back-office account, or e-mail with your Profile ID (user name) and request a new account.
 
Q:
Is Tallinex a Market Maker?
A:
No - Tallinex is not a market maker - all trades are ECN/STP (placed into the market). This means that all Tallinex clients are A-book clients, not B-book (where the broker trades against their own clients).
 
Q:
Does Tallinex provide clients with a VPS (Virtual Private Server)?
A:
Yes - ultra-low latency VPSs are available to all clients with funded live accounts, and are provided free to clients trading 5.00 lots or more each month. Additional information is available from the Tallinex VPS page, and full details are provided on the Home page of our back-office - including the option to request a VPS.
 
Q:
Does Tallinex allow scalping?
A:
Yes - absolutely. Tallinex offers industry-leading speed of execution, which provides enhanced performance and an optimal environment for scalpers.
 
Q:
Do Demo Accounts have a time limitation?
A:
Yes and no. Active demo accounts never expire, but accounts that have been dormant for 30 days are automatically deleted.
 
Q:
To how many decimals does Tallinex quote prices?
A:
Prices are quoted to 5 decimals for most pairs, 3 decimals for JPY pairs, 2 decimals for Gold and Bitcoin, and 4 decimals for Silver.
 
Q:
How long has Tallinex been in business?
A:
Tallinex started operations in 2012.
 
Q:
I am afraid that someone might steal my personal information if I use your online application. Can I submit my details another way?
A:
The Tallinex website uses 256-bit SSL encryption (similar to banks), so there are no issues with security. However, if you are worried about entering certain information via the secure online application form then you can enter fake values in the fields that concern you and provide the missing information by email or post (though email and post are technically far less secure than the online application process).
 
Q:
Do you offer MAM or PAMM facilities?
A:
Yes - Tallinex offers MAM solutions with percentage allocation (MAM = Multi Account Manager, PAMM = Percent Allocation Management Module)
 
Q:
What is the commission on Tallinex ECN-PRO accounts?
A:
ECN-PRO account commission is US$3.00 per $100,000 per side i.e. US$6.00 per lot ($100,000) round-turn.
 
Q:
Is ECN-PRO commission visible in ECN-PRO demo accounts?
A:
Yes - demo accounts behave exactly like live accounts as they share the same specifications and price feeds.
 

 

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Risk warning: Tallinex warns that trading foreign exchange and futures on margin carries a high level of risk, and may not be suitable for all investors. The high degree of leverage can work against you, as well as to your advantage. Before deciding to invest in foreign exchange or futures, you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore, you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange and futures trading, and consult with an independent financial advisor if you have any doubts. Clearing and trading services operated by Tallinex Limited, The Jaycees Building, Stoney Ground, PO Box 362, Kingstown, VC0100, St Vincent and the Grenadines.

Tallinex does not operate within the United States or Canada, nor does it solicit residents of those countries, or of St Vincent and The Grenadines in relation to the provision of retail Forex services.

Tallinex, tallinex and tallinex.com are registered trademarks, trademarks or service marks of Tallinex Limited. All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of Tallinex Limited. All other trademarks or service marks are the property of their respective owners. The use of any Tallinex Limited trademark or service mark (including, but not limited to, domain name registrations) without express written consent from Tallinex Limited is strictly prohibited and constitutes a trademark / service mark infringement under international law.


Tallinex Limited | +44-203-514-2400 (London) | info@tallinex.com
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